Who We Are
Our Residents
Excellence in Service
Excellence in Service
Our residents become part of our family. Our typical resident generally need assistance with activities of daily living, incontinence care, ambulation and medication administration.
Yes, we do accept residents that have alzheimer's / dementia if we are able to provide the level of care needed but we are not a Certified Alzheimer's Facilit
Our residents become part of our family. Our typical resident generally need assistance with activities of daily living, incontinence care, ambulation and medication administration.
Yes, we do accept residents that have alzheimer's / dementia if we are able to provide the level of care needed but we are not a Certified Alzheimer's Facility as defined by Texas Health & Human Services.
Our residents desire to live in a community that maximizes and promotes their autonomy, dignity, privacy and safety. They enjoy being in a smaller, more intimate setting and they are the heart of our home.
Excellence in Service
Excellence in Service
Excellence in Service
Providing excellent service everyday is essential in our community. We know what it takes to provide excellent senior care. There are no shortcuts, there are no excuses. We do it and we do it RIGHT. Everyday.
We are guided by our core values and inspired by our residents, families, care team, partners and most importantly, our own parent
Providing excellent service everyday is essential in our community. We know what it takes to provide excellent senior care. There are no shortcuts, there are no excuses. We do it and we do it RIGHT. Everyday.
We are guided by our core values and inspired by our residents, families, care team, partners and most importantly, our own parents who taught us that service to others is the highest privilege, honor and rewarding experience.
We understand that advocating for our residents is as much our responsibility as it is yours.
Check out the Resident Advocacy section on this page for more information!
Our Teammates
Excellence in Service
Our Teammates
We recognize the daily challenges associated with caregiving. Our goal is to allow you to focus on loving your loved one wholeheartedly. You can only do this if you're able to trust in the partnership you've established with us. This is why our teammates are experienced, compassionate and professional. They are highly trained and understa
We recognize the daily challenges associated with caregiving. Our goal is to allow you to focus on loving your loved one wholeheartedly. You can only do this if you're able to trust in the partnership you've established with us. This is why our teammates are experienced, compassionate and professional. They are highly trained and understand what it takes to provide top-quality care.
We are committed to ongoing education and training to ensure that we are always up-to-date with the latest developments in the industry.
We hire and retain the best in the industry.
Our Mission & Core Values
Our Mission
To honor, respect, and serve our residents, team members, partners and community by consistently delivering excellent customer service and care inspired by those we serve in an affordable, compassionate and professional spirit.
Our Core Values
We care, we seek the best, we are teachable and growth-oriented, we speak and act to inspire, and we are bold and go-getters. Our core values guide everything we do each day.
- Care We do it the RIGHT way.
- Inspire We are on the RIGHT track.
- Integrity We do the RIGHT thing.
- Fun We have the RIGHT attitude
Resident Advocacy
Residents Bill of Rights
Residents Bill of Rights
Residents Bill of Rights
Just because someone moves into an assisted living facility or nursing home does not mean that they give up their rights. In fact, federal and state laws guarantee additional rights specific to nursing home residents and state law protects rights specific to assisted living facility residents. Read more here: https://apps.hhs.texas.gov/news_info/ombudsman/rights.html
You can find the english version of the Assisted Living Facility Resident's Bill of Rights here: https://apps.hhs.texas.gov/news_info/ombudsman/docs/brochures/DADS141_ALResidents_Bill_of_Rights.pdf
Texas State Ombudsman
Residents Bill of Rights
Residents Bill of Rights
Long-Term care (LTC) ombudsmen are advocates for resident rights. They help protect the quality of life and quality of care of anybody who lives in a nursing home or an assisted living facility.
Ombudsmen can be volunteers or paid employees of agencies that are independent of any long-Term care facility. Services are free, confidential and available statewide.
https://apps.hhs.texas.gov/news_info/ombudsman/index.cfm
Some of the ways in which LTC ombudsmen serve residents include:
- Telling residents about their rights
- Empowering and supporting residents and their families to discuss concerns with facility staff
- Identifying gaps in facility, government or community services and trying to help fix those gaps
- Protecting resident health, safety, welfare and rights
- Providing information about and help with finding long-term care
- Receiving and investigating complaints
Local ombudsman
Residents Bill of Rights
National Consumer Voice
Search for your local ombudsman here: https://apps.hhs.texas.gov/news_info/ombudsman/search.cfm
The Senior Source
Managing Local Ombudsman: Suzanna Sulfstede
Phone: 214-823-5700 or 866-823-5700
Fax: 214-602-6141
Email: ssulfstede@theseniorsource.org
3910 Harry Hines Boulevard
Dallas, TX 75219
Darla Bower, CALM, CLP
Assisted Living Ombudsman
3910 Harry Hines Boulevard | Dallas, Texas 75219
dbower@TheSeniorSource.org
Direct: 214.525.6137
TheSeniorSource.org
The mission of The Senior Source is to enhance the quality of life of older adults in greater Dallas.
National Consumer Voice
National Consumer Voice
National Consumer Voice
Strengthening assisted living standards is critical to protect vulnerable residents and ensure a reasonable quality of care. The National Consumer Voice is a great resource for all caregivers. https://ltcombudsman.org/assisted-living/information-to-share-with-consumers
Who Represents Me
National Consumer Voice
Who Represents Me
Use the search tools on this page to find your elected officials or those for any address, Zip Code, city or state in the United States. This is helpful to know when there are pertinent bills going to the Texas Senate or House that directly affect the safety and health of residents in Long Term Care Facilities